Warranty

 

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Your Vitamix Total Nutrition Center (5200) comes with a huge 7 year warranty! When you invest in a Vitamix TNC machine, you are getting a high-performing, long-lasting, user-friendly appliance available along with a warranty that has met its match. The 7 Year Warranty (from the date of purchase) goes far beyond the scope of usual kitchen appliance warranties that merely cover defects in workmanship.

Peter McInnes Pty Ltd (Newcastle, Australia) warrants this appliance to be free from defects in materials and workmanship and to perform satisfactorily in household use for a period of 7 years from the date of purchase when used in accordance with the accompanying instruction book.

This full warranty is void if this appliance has been subjected to abuse, negligence, accident, alteration, failure to follow operating instructions, or the product has been exposed to abnormal or extreme conditions. Cosmetic changes that do not affect performance, such as discoloration of parts of the product in the hands of the user or the effects of the use of abrasive cleaners will not be warranted or considered defects. The cleaning or removal of food products along with any damage caused by allowing them to build up is not covered by this full warranty. 

These guidelines are for machines used in a domestic/household capacity only.
Domestic Vitamix machines used in a commercial capacity do NOT carry any warranty.

Freight costs between the repairer and the consumer is not covered under warranty.

*** Vitamix Blade Assembly - will only deteriorate through abuse. Vitamix does NOT cover under warranty, however Peter McInnes Pty Ltd will cover under warranty once only in the warranty period of the particular Vitamix.

**** Vitamix Wet and Dry Jugs - cracked, etched or discoloured are normal wear and tear, therefore is NOT cover under warranty.

***** Vitamix Blender Drive Socket/Clutch - will only deteriorate through abuse, therefore is NOT covered under warranty.