Product Recall

Vitamix® 225ml and 600ml Blending Containers and Blade Bases

                                           
Information for Consumers Information for Retailers
  • Is my blending container/base part of the recall?
    • This recall involves Ascent® Series 225ml and 600ml blending containers, and blade bases. The clear containers and black blade bases are included with certain Vitamix Ascent Series Model blenders Ascent 2300, Ascent 2500 and Ascent 3500 blenders and also sold separately, as sets, or in bundles.

  • Why are the Vitamix® 225ml and 600ml Blending Containers and Blade Bases being recalled?
    • Through our ongoing quality inspection program, we have identified a potential safety issue with the US versions of the above containers. It is possible that the container may separate from the blade base exposing the blades to consumers, creating a laceration hazard.
    • While the US product is different from the international models, out of an abundance of caution, Vitamix has decided to issue a voluntary recall on all 225ml and 600ml Blending Containers and Blade Bases products globally. It is important to note that the Australian models of these products have interlock technology and will not operate if the lid is loose or not put on correctly.
    • What is Vitamix doing to remedy the situation?
      • Vitamix is offering a free repair kit to consumers, which includes a protective plastic shroud to be attached over the blade base, along with additional instructional labels.
      • If you own an affected product, please stop using it immediately and call +44 20 8705 05 43 (NZ and International consumers) or to register your details to receive a free repair kit visit: BlendingCupBowlRecall.expertinquiry.com. Consumers in Australia can also call 1800 959 459 to register their details.
      • If you have any difficulties registering your details, please call Fackelmann Housewares: 1800 709 714.

    • Are any of the Vitamix blenders affected by this recall?
      • No other Vitamix products (including the Blenders) are affected by this issue. Only the below codes are affected:
    Item Code Description Barcode
    V063224 Ascent Blend Bowl 225ml x 2  703113632242
    V063226 Ascent Blend Bowl 250ml X 2 W/blade 703113632266
    V063233 Ascent Cup 600ml X 2 W/blade 703113632334
    V063229 Ascent Cup 600ml 703113632297
    V068391 Ascent Cup 600ml bowl 225ml Blade 703113683916
    V066352 Ascent 225/8oz/cup/internal/kit 703113663529
    V069853 Ascent A3500i 100 Year Super Pack 703113698538